Terms of sale

đź“ť Terms of Sale

These Terms of Sale (“Terms”) govern all purchases made from Memoria Columbaria (“we,” “us,” “our”) through our website or authorized sales channels. By placing an order, you (“customer,” “you”) agree to these Terms in full.

1. Orders and Acceptance

  • All orders are subject to availability and our acceptance.

  • After placing an order, you will receive an email confirmation. This confirmation does not signify acceptance of your order, only acknowledgment.

  • Acceptance occurs once we send a shipping confirmation or otherwise notify you that your order has been processed.

  • We reserve the right to refuse or cancel any order for any reason, including pricing errors, product availability, or suspected fraudulent activity.

2. Products and Customization

  • Our catalog includes standard modular products as well as custom and made-to-order items.

  • Product descriptions, images, and dimensions are provided as accurately as possible; however, slight variations in materials, finishes, and sizes may occur.

  • Customized products (including engraved plaques, architectural modules, and bespoke columbaria) are made specifically for you and cannot be canceled, returned, or refunded except in the case of defect or damage.

3. Pricing and Payment

  • Prices are listed in the currency displayed at checkout.

  • We reserve the right to change prices at any time before you place an order.

  • Taxes, duties, and shipping costs are calculated at checkout unless otherwise stated.

  • We accept major credit/debit cards, bank transfers, and other payment methods as indicated at checkout.

  • Payment must be received in full before an order is processed.

4. Shipping and Delivery

  • Shipping terms, carriers, and delivery estimates are outlined in our Shipping Policy.

  • Delivery dates are estimates only and not guaranteed.

  • Risk of loss or damage passes to you upon delivery. For freight shipments, delivery is considered complete when products are handed over to the carrier or customer-designated agent.

5. Returns and Refunds

  • Please review our Return Policy for details.

  • Standard products may be returned under the conditions specified therein.

  • Customized or made-to-order products are non-returnable unless defective or damaged upon arrival.

6. Warranty

  • We warrant that our products are free from material defects under normal use for the period specified in product documentation or your invoice.

  • This warranty does not cover damage caused by misuse, neglect, improper installation, or unauthorized modifications.

  • Remedies are limited to repair, replacement, or refund at our discretion.

7. Limitation of Liability

  • To the maximum extent permitted by law, our liability shall not exceed the purchase price of the product(s) in question.

  • We are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or goodwill.

8. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of [insert applicable jurisdiction, e.g., State of Delaware, USA, or European Union law].

  • Any disputes shall be resolved in the courts located in [insert jurisdiction].

9. Amendments

  • We may update or modify these Terms at any time.

  • The version in force at the time you place your order will apply to that purchase.

10. Contact Information

For questions about these Terms, please contact us:
📧 support@memoria-columbaria.com

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